Shipping & Returns
All purchases can be returned for a refund within 14 days of receiving your original order. Please note we cannot accept returns past this time frame. They will not be processed & you will need to contact us to arrange your own return shipping.
We will refund the price you purchased the item at. You will not be refunded postage cost.
Please note you will receive an email when refund processed only. You will not receive an email when received so please check your own tracking.
Please return within 14 days to:
SJ Henderson’s fulfilment
10 Nicholsons Road
For Ireland and Northern Ireland Customers you may return via An Post to the above Newry address or with DPD via this link
If you are making your return via An Post we recommend you register your return, as the return is your responsibility until received back.
Please note the Navan address is no longer registered for returns.
Please ensure that tags are intact & there is no make-up/ tan or deodorant marks on the item. If an item is returned to us in unsellable condition, we will have to send it back to you.
In the unlikely event you receive a faulty item please contact us via email at firstname.lastname@example.org.
It can take up to 10 working days for a refund to be processed.
- Shipping to Ireland and Northern Ireland generally takes 1-2 working days after dispatch. Shipping cost: €6.00
- Shipping to the United Kingdom generally takes 5 working days after dispatch. Shipping cost: €10.00
Your parcel will be shipped with D.P.D, and you will receive an email from them upon collection where you will then be able to track your order. Ireland customers will also receive a text message when driver is in the area.
Please Note there are NO customs charges to Ireland, Northern Ireland, or the UK. Shop custom free.
Goods returned from the UK need to be marked as return of goods so no customs are charged. Failure to do so, that results in custom fees charged to us will be deducted from you refund.